Privacy Policy

RAMSdesk respects your privacy and only uses personal information for legitimate business purposes.

Information collected

We may collect your name, company, email address, telephone number, project information, correspondence, uploaded company logos and documents, order/payment references and information you choose to provide.

Why we use it

We use information to respond to enquiries, prepare and deliver requested documents, manage client approvals, provide quotations, administer orders, maintain business records, prevent misuse and meet legal obligations.

Lawful bases

Depending on the activity, processing is based on taking steps at your request before entering a contract, performing a contract, complying with legal obligations, or our legitimate interests in operating and protecting the business and responding to business enquiries.

Sharing

Information may be shared with service providers needed to operate the business, such as hosting, email and payment providers, and with a customer's client or project contacts where the customer has asked RAMSdesk to manage submissions. We do not sell personal data.

Retention

Enquiry and project information is retained only for as long as reasonably necessary for the enquiry, service, record-keeping, legal and dispute purposes. Retention periods are reviewed and information is deleted or anonymised when no longer required.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your personal data, object to processing, and request portability. You can contact info@ramsdesk.com to exercise your rights.

Complaints

Please contact RAMSdesk first if you have a concern. You also have the right to complain to the UK Information Commissioner's Office (ICO).

Security

Reasonable technical and organisational measures are used to protect personal information. Please avoid sending unnecessary sensitive personal information through the website.

Changes

This policy may be updated as RAMSdesk's services, suppliers or legal status change. The latest version will be published here.

Privacy contact: info@ramsdesk.com